How Unified Communications Improves Collaboration

January 19, 2017 | Unified Communications, Collaboration

Having staff that can effectively work in teams is crucial for the success of any business in the Information Technology realm. So, it goes without saying that if you can make communication easier and more streamlined, the more productive your employees will be. Not only that, but the work they accomplish will be of a higher quality.


You know the saying – “Two heads are better than one.”


With unified communications, you’re able to connect as many heads as you’d like to collaborate on projects and produce amazing work in short periods of time.


Benefits of Collaboration


Not only does collaboration create a great environment for brainstorming, it’s also an effective way of allocating workloads, combining different talents, and providing a teaching/learning environment for everyone involved.


By adding unified communications to the mix, workers are able to collaborate more frequently, since proximity and office hours are not a factor. Thanks to the integration of voice, video, and messaging applications, unified communications empowers employees to come together anytime, anywhere, to accomplish tasks of all kinds.


Unified Communications on the Go


Business moves fast; we all understand that. Things can happen in a matter of minutes that can make or break an organization, and being able to work together in a moment’s notice is incredibly important.


This is where unified communications excels. By incorporating with the cloud, your business is able to provide flexible mobile convergence and 24/7 conferencing capabilities from a whole host of devices. Employees will have the freedom to choose how to communicate, which ultimately improves satisfaction and productivity.


Speaking of Productivity


As managers, we’re always trying to find new ways to get the most out of our employees without causing any unneeded stress and frustration. While incentives are great ways to improve productivity, incorporating unified communications to your workforce promotes collaboration by making it much easier to work together. This increase in collaboration results in more work being completed with faster turnaround times.


Imagine this scenario. You have a team of 30 employees, all who have different methods of sharing information. Some rely solely on email and voice, while others prefer instant messaging and video conferences. At some point, messages are going to get lost in the mix and it will be hard to remember if information was received via email, IM, or from a call.


With the right collaborative unified communications solution, emails, messages, notes and files are all confined to one, organized location, making it easy for anyone to quickly find what they’re looking for.  Advancements in machine learning are enabling contextual communications wherein all of the relevant content needed for collaborating are gathered and organized for you based upon the circumstance.


Giving employees the ability to access items their teammates have been working on at any time and from any location is something that will make your business vastly more productive and cut down on miscommunication and mismanaged documentation.


Being Connected Pays Off


In almost any scenario, working together is infinitely more effective than working alone. Because of this, it’s obvious that anything that makes collaboration easier and more user-friendly is a must have.


Instead of relying on dozens of communication applications, consider integrating them into one, easy to use system. Unified communications seems to be the way to go in business these days, and if collaboration is something your organization values, it’s time to make working together more streamlined.